Përshkrimi

We are a growing eCommerce retailer that specializes in luxury indoor and outdoor furniture, and home decor.

Inbound Sales Specialist (Remote, US Based)

Detyrat

JOB RESPONSIBILITIES:

• Build sustainable relationships and trust with customers through open and interactive communication as you identify and assess customers’ needs.
• Provide accurate, valid, and complete information by using the methods/tools provided
• Determine customers’ needs and provide appropriate solutions and alternatives
• Ensure customer commitments are met through the proper use of task/reminder tools
• Go the extra mile to engage customers
• Effectively leverage your ability to discount products with an eye to balancing profitability and top line revenue
• Help customers explore product offerings and consult on purchase decisions
• Build strong relationships with our vendors to better assist our customers
• Prepare quotes for customer and follow up to ensure they have all the information they need to decide
• Be a direct Account Manager for new and existing Trade customers
• Other tasks as assigned

Kualifikimet

REQUIRMENTS:

• Passion to solve problems and grow and/or rebuild customer trust
• Proven outside sales experience or experience as an Inbound Sales Representative (min. 2 to 3 years)
• Strong phone contact handling skills and active listening
• Ability to effectively express oneself in writing (CHAT and Email)
• eCommerce experience valued
• Familiarity with CRM systems and practices
• Well-spoken and written
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively
• High school diploma or equivalent; college degree preferred

Shënime

POSITION:

The position is remote:

POSITION Details:

•  $8-$12 USD per hour, commensurate upon experience
• 1 hour paid lunch
• M-F 9:00AM - 5:00PM CST
• Weekend availability as needed, scheduled in advance, as business needs chan

Must have stable internet connection and work laptop/desktop.

To apply send your CV at; [email protected]