Teknologji Informacioni Shembuj CV HOREKA-Hoteleri-Restorant-Kafe Biznes-Menaxhim Strategjik Financë
“Choose Balkans” is a tourism project specialised in the incoming tourism toward the Western Balkans. Our aim is to support and promote adventure and geo tourism attractions that characterise the Balkan region. Since 2009 we have been offering to our western clients (mostly travellers coming from Central and Western Europe) the best flavours of a Balkan experience in cultural, historical and geo tourism. To achieve our goals we...
Become part of our teamAPPLY NOW
Customer Service and Sales Representative
Our team is expanding
++You have a bachelor's degree in Marketing, Tourism, Business Administration, and Hospitality? You have excellent communication skills, ability to multi-task, prioritize and manage time effectively? Then, we're looking for you!
Apply now: [email protected]
Job Position: Customer Service and Sales Representative
• Generate sales lead of company's products and services
• Meet personal/team sales targets
• Follow communication procedures, guidelines and policies
• Handle customer requests and complaints via phone, email, mail or social media within the time limits and follow up to ensure resolution
• Assist with bookings and reservation, refunds, or exchanges
• Inform customer of deals and promotions
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Build sustainable relationships of trust through open and interactive communication
• Work with customer service manager to ensure proper customer service is being delivered
• Compile reports on overall customer satisfaction.
• Bachelor Degree in Marketing, Tourism, Business Administration, and Master Degree is an advantage
• 1-3 years of experience in hotel and hospitality sector
• Proven customer support experience
• Strong and excellent communication skills in active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize and manage time effectively
• Negotiation, Positive Attitude and Problem Solving
• Attention to Detail
• Organizational Skills and Adaptability
• Ability to Work Under Pressure
• Computer Skills
• Confident-driving abilities required
Interested candidates should apply by sending an email to [email protected]
We will be glad to interview all candidates selected from the CV screening.
Cel: 069 88 011 81
1. Fillimisht klikoni butonin "Aplikoni".
2. Pasi klikoni këtë buton, më poshtë ju shfaqet mundësia të përzgjidhni 1 nga CV tuaja që keni krijuar në llogari si punëkërkues.
3. Në rast se kompania kërkon dokumenta shtesë, ju do të keni mundësi që të përzgjidhni dokumentat nëpërmjet rubrikës "Bashkëngjit Dokumente" që do të shfaqet poshtë "Zgjidhni CV që i përshtatet më së miri pozicionit të punës".
4. Në fund klikoni butoni "Dërgo".